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Privacy & HIPAA Notice of Privacy Practices

Alchemy Massage & Wellness, LLC

Introduction

At Alchemy Massage & Wellness, your privacy and the protection of your personal health information are taken very seriously. This notice explains how your information may be used, how it is protected, and your rights regarding that information.

We are committed to maintaining the confidentiality, integrity, and security of all client information in accordance with applicable privacy standards.

Information We Collect

We may collect the following types of information:

  • Personal information such as name, phone number, email address, and date of birth
  • Health-related information provided through intake forms, session notes, and client communication
  • Appointment history and service preferences
  • Payment and transaction information (processed securely through third-party providers)

How Your Information Is Used

Your information is used only as necessary to provide safe, effective, and personalized care, including:

  • Understanding your health history and treatment needs
  • Delivering massage and wellness services
  • Scheduling and managing appointments
  • Communicating with you about services, reminders, and follow-ups
  • Processing payments and maintaining business records

We do not use your information for marketing without your consent.

How Your Information Is Protected

We take appropriate steps to protect your information, including:

  • Secure digital storage systems with password protection and device security
  • Limited access to information, as this is a single-provider practice
  • Use of reputable third-party platforms for scheduling, payments, and communication
  • Secure handling and disposal of any physical documents

While no system can guarantee absolute security, we take reasonable and appropriate measures to safeguard your information.

Sharing of Information

Your information is not shared, sold, or disclosed except in the following situations:

  • When required by law
  • When necessary to protect your safety or the safety of others
  • With your written authorization

We do not share your information with outside parties for marketing or unrelated purposes.

Your Rights

You have the right to:

  • Request access to your personal and health information
  • Request corrections to inaccurate information
  • Request limitations on how your information is used
  • Request that we do not contact you in certain ways
  • Receive a copy of this privacy notice

Requests can be made directly by contacting us using the information below.

Communication

We may contact you via phone, email, or text for:

  • Appointment reminders
  • Scheduling updates
  • Follow-up communication related to your care

If you prefer not to receive certain types of communication, you may opt out at any time.

Third-Party Services

We may use trusted third-party services to help operate the business, including scheduling, payment processing, and secure data storage. These providers are selected for their reliability and commitment to data protection.

Changes to This Notice

This notice may be updated from time to time to reflect changes in business practices or legal requirements. The most current version will always be available upon request or on our website.

Contact Information

If you have any questions about this notice or your privacy rights, please contact:

Alchemy Massage & Wellness, LLC
6301 M-68 Suite D
Indian River, Michigan
(231) 268-1477
info@alchemymassage.net

Your trust is deeply valued, and every effort is made to ensure your information is handled with care, professionalism, and respect.